security & data
Built like the evidence it keeps
Audera holds a nightly record of your clients' websites — so how that record is stored, separated and served matters. Here's exactly how we handle it.
- 01 Outside-in scanning, nothing installed
- Audera visits your clients' sites the way a member of the public would. No tags, scripts, CMS plugins, credentials or server access — there is nothing of ours on a client's infrastructure, and nothing for their IT or security teams to assess.
- 02 Strict per-agency isolation
- Every site, page, scan and finding is scoped to your agency at the database layer. Requests without a valid agency context fail closed, and identifiers from another tenant resolve to nothing rather than to someone else's data.
- 03 Evidence on private storage
- Screenshots and scan evidence are never on a public bucket or guessable URL. They live on private storage and are served only through authenticated routes that re-check your agency on every request.
- 04 Signed, expiring downloads
- Export downloads — your PDF and PNG sign-off packs — use cryptographically signed, time-limited links. A forwarded link doesn't become a permanent door into your account.
- 05 Roles, and a trail of everything
- Admin and member roles gate destructive actions — removing people, deleting sites, billing. Changes to findings and baselines are written to an audit trail with who and when attached.
- 06 Payments never touch us
- Billing runs through Stripe. Card details go directly to Stripe's PCI-DSS-compliant infrastructure and are never stored on, or pass through, Audera's servers.
- 07 Encrypted in transit
- All traffic between you and Audera — and between Audera and the sites it scans — travels over TLS. Two-factor authentication and passkeys are available on every account.
- 08 Found something?
- If you believe you've found a security issue in Audera, tell us directly and we'll respond quickly: report a security concern. Please don't test against other agencies' data.
For what personal data we collect and why, see the privacy policy. Questions procurement always asks? Ask us directly — we'd rather answer them before you have to chase.