security & data
Built like the evidence it keeps
Audera holds a nightly record of your clients' websites, so how that record is stored, separated and served matters. Here's how we handle it.
- 01 Outside-in scanning, nothing installed
- Audera visits your clients' sites the way a member of the public would. No tags, scripts, CMS plugins, credentials or server access. There is nothing of ours on a client's infrastructure, and nothing for their IT or security teams to assess.
- 02 Strict per-agency isolation
- Every site, page, scan and finding is scoped to your agency at the database layer. Requests without a valid agency context fail closed, and identifiers from another tenant resolve to nothing rather than to someone else's data.
- 03 Evidence on private storage
- Screenshots and scan evidence are never on a public bucket or guessable URL. They live on private storage and are served only through authenticated routes that re-check your agency on every request.
- 04 Signed, expiring downloads
- Export downloads (your PDF and PNG sign-off packs) use cryptographically signed, time-limited links. A forwarded link doesn't become a permanent door into your account.
- 05 Roles, and a trail of everything
- Admin and member roles gate destructive actions: removing people, deleting sites, billing. Changes to findings and baselines are written to an audit trail with who and when attached.
- 06 Payments never touch us
- Billing runs through Stripe. Card details go directly to Stripe's PCI-DSS-compliant infrastructure and are never stored on, or pass through, Audera's servers.
- 07 Encrypted in transit
- All traffic between you and Audera, and between Audera and the sites it scans, travels over TLS. Two-factor authentication and passkeys are available on every account.
- 08 Found something?
- If you believe you've found a security issue in Audera, tell us directly and we'll respond quickly: report a security concern. Please don't test against other agencies' data.
For what personal data we collect and why, see the privacy policy. Questions procurement always asks? Ask us directly. We'd rather answer them before you have to chase.